The supplier's chosen contractor must also carry out the work in accordance with the recall remediation plan and comply with the normal requirements for electrical work. If you then carry out the work in accordance with the Infinity cable recall remediation plan and comply with the normal requirements for electrical work, you will have met your electrical safety duties.Īlternatively, the supplier may engage another electrical contractor to remediate the installed cable. If your customer agrees for you to carry out remediation work, you must seek the supplier's approval before you begin the job. If the presence of Infinity cable is confirmed, notify the customer about the recall and have them contact the electrician, builder or supplier of the cables directly (if known). You will likely need to arrange for an inspection of their premises. If you installed Infinity cable in Queensland between 20, contact your customer. Return it to the place of purchase for a full refund or replacement. If you have unused stock of the affected cable do not use it. Please note that while Masters Home Improvement no longer exists, there is no change to the recall at this stage and the parent company will continue to remediate properties.Įlectrical contractors should contact the cable supplier before starting any work to ensure the property owner, supplier and electrician agree to proceed. Action required Suppliers/InstallersĪs the Infinity cable importer is in liquidation, suppliers have agreed to have the cable removed or remediated at their expense. Infinity electrical cable has been prohibited in Queensland, meaning it must not be sold or installed. This cable was supplied in Queensland in 2012–13 by: If disturbed, it can become brittle and crack, creating a risk of electric shock, and may contribute to fire. It can become brittle over time or if exposed to heat for extended periods. Not all Olsent cable is affected.Īn issue was identified with the insulation and sheathing PVC compound of the electrical cable that can reduce the cable insulation integrity. Olsent is a home brand for Masters Home Improvement.
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